资深专员，国际派遣 Senior Specialist, Global Mobility

职位介绍

职位介绍 Job Summary

该资深专员将协助经理为团队提供的支持包括但不限于：外籍员工的全球派遣全周期管理，包括签证、安置与合规性操作。主动识别流程中的延误与合规风险，制定预案以降低运营与法律风险，并为员工及业务部门提供专业及时的咨询与解决方案。持续关注移民政策动向，结合业务需求提出流程优化建议，推动团队效率与服务品质提升。管理与供应商的合作关系，指导实习生日常工作，并协同各人力资源团队，确保所有操作符合公司政策与法规要求，高质量完成目标。根据各部门的实际需求，该资深专员会被要求适时的加入和管理某些特别项目。

The Senior Specialist will assist the manager in providing comprehensive support to the team, including but not limited to: end-to-end global mobility management for expatriate employees, covering visa processing, relocation, and compliance operations. Responsibilities include proactively identifying process delays and compliance risks, developing mitigation plans to minimize operational and legal exposures, and delivering timely professional consultation and solutions to employees and business units. This role requires ongoing monitoring of immigration policy updates, proposing process optimization recommendations aligned with business needs, and driving improvements in team efficiency and service quality. Additional duties involve managing relationships with vendors, guiding interns in daily tasks, and collaborating closely with HR teams to ensure all activities adhere to corporate policies and legal requirements while delivering high quality outcomes. Based on business needs, the Senior Specialist may also be required to lead or participate in special projects as assigned.

工作内容 Key Responsibilities

• 为各类型的外籍员工提供全周期的派遣服务支持，定期审核流程节点，主动识别可能的延误或合规隐患，制定预案并提前干预，规避运营与法律风险
• 快速响应员工及业务部门提出的派遣相关咨询与需求，提供清晰专业的解答
• 遇到复杂个案或政策未覆盖的特殊情况时及时上报，同时结合法规与公司政策提供可行建议，推动问题快速闭环
• 持续关注中国移民政策和行业动态，结合业务新需求，前瞻性提出流程优化的改进建议，提升团队响应速度与服务品质
• 负责团队内部知识库搭建、推动流程标准化和自动化，提升团队整体效率与专业形象
• 与供应商保持良好的工作关系，定期回溯核心供应商的服务质量，通过双向沟通与定期培训，确保供应商深度理解迪士尼文化与服务要求，提升协同效率和支持质量
• 对实习生的日常工作进行指导，帮助其快速融入工作节奏，确保准确合规的交付工作
• 与迪士尼乐园其他人力资源团队紧密合作，建立良好的合作关系，确保与组织目标一致
• 严格遵守所有人力资源规定、公司员工守则及合规要求，确保各项工作在法定和公司规定的时限内高质量完成。
• 各级领导安排的其他相关工作

• Provide end-to-end mobility support for all types of international employees, regularly review process milestones, proactively identify potential delays or compliance risks, develop contingency plans, and intervene in advance to mitigate operational and legal exposures.
• Respond promptly to mobility-related inquiries and requests from employees and business, providing accurate and professional solutions.
• Escalate complex cases or exceptional situations not covered by existing policies in a timely manner, while offering feasible recommendations based on regulations and company guidelines to facilitate swift resolution.
• Continuously monitor changes in Chinese immigration policies and industry trends, propose forward-looking process improvement suggestions aligned with evolving business needs to enhance team responsiveness and service quality.
• Take charge of building the team’s knowledge base, promoting process standardization and automation to improve overall efficiency and professional reputation.
• Maintain strong working relationships with vendors, conduct regular performance reviews of core suppliers, and ensure they deeply understand Disney culture and service requirements through training, boosting collaboration efficiency and support quality.
• Guide interns in their daily work, helping them quickly adapt to work rhythms and ensuring accurate and compliant delivery of tasks.
• Work closely with other HR teams within Shanghai Disney Resort to establish effective collaboration and ensure alignment with organizational goals.
• Strictly adhere to all human resources policies, company guidelines, and compliance requirements, ensuring all tasks are completed with high quality within legally and company-specified timelines.
• Perform other duties as assigned by management.

我们希望您 Required Qualifications

• 本科学历，八年以上跨国企业人力资源，或国际派遣服务相关领域的工作经验
• 出色的冲突协调与共赢意识，能够在复杂情景中识别关键矛盾，主动提出可行的解决方案并推动落实
• 较强的逻辑思维与系统化工作能力，坚持原则的同时能够灵活调整执行策略
• 能够准确判断问题的紧急程度与影响范围，并主动设定跟进机制
• 高度关注细节与工作准确性，对涉密信息具备严格的保密意识
• 优秀的中英文沟通与表达能力，能熟练运用双语进行跨团队交流和文件撰写
• 认同迪士尼的企业文化与价值观，能够将其融入日常工作行为与服务理念中
• 良好的协作意识，能够与各部门团队建立信任，并保持高效协作

• Bachelor's degree with over 8 years of work experience in multinational corporations, specializing in human resources, global mobility services, or related fields
• Strong conflict resolution skills and a win-win mindset, capable of identifying key issues in complex situations while proactively proposing and implementing practical solutions
• Demonstrates superb logical thinking and systematic working ability, maintaining principles while flexibly adjusting implementation strategies
• Able to accurately assess the urgency and impact of issues, and actively establish follow-up mechanisms
• Keen attention to detail and accuracy, with strict confidentiality awareness regarding sensitive information
• Excellent communication skills in both Chinese and English, fluent in bilingual communication and document preparation
• Embrace Disney company culture and values, and actively integrates them into daily work conduct and service philosophy
• Strong collaboration skills, able to build trust and maintain efficient cooperation with various departmental teams

关于 Shanghai Disney Resort:

上海迪士尼度假区是中国大陆的第一个迪士尼度假区，在这里，亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地，内设两座主题酒店，一个大型购物、餐饮和娱乐区——迪士尼小镇，一座百老汇风格的剧院，星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务，该度假区专为中国人量身打造了正宗地道的文化氛围和主题，淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求，包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里，游客们可以尽情放松，畅享丰富的互动体验。

关于 华特迪士尼公司 (公司):

华特迪士尼公司连同其子公司和关联公司，是一家领先的多元化国际家庭娱乐和媒体公司，拥有以下业务板块：媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室，一跃发展成为当今娱乐业中的翘楚，可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统，为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务，我们的员工和演职人员携手努力，打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Shanghai Intl Theme Park Company, Ltd., 即我们称为 Shanghai Disney Resort 业务的一部分。

具体的福利基于职位有所不同，可能根据公司政策进行调整。 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

公司规定，向所有员工和候选人提供同等就业机会，无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、传染病原携带者身份或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。