职位介绍

Integrated Platform Manager

Line of Business: Integrated Platform, Commercial

Location: Shanghai, China 

Job Description:
This role will serve as the core engine of the Integration Platform business within the middle office. Through exceptional data insights, efficient processes, and an information hub, it will empower various front-end channels of the Integration Platform to achieve business growth and operational excellence.

Responsibilities:

Strategy Formulation and Planning

• Gain deep understanding of corporate strategy and business objectives; develop and map out annual/quarterly/monthly plans and implementation paths for the Integration Platform business.
• Provide forward-looking strategic recommendations for business direction based on market trends, competitor dynamics, and internal data.
• Lead key strategic initiatives at different stages and drive their implementation.

Data Analysis and Insight-Driven Decision Making

• Establish and continuously improve the data monitoring and insight system for the Integration Platform business to support strategy formulation with actionable data insights.
• Lead daily data anomaly analysis, identify root causes of fluctuations, and produce diagnostic reports to support data-driven strategic adjustments.
• Identify business growth opportunities and potential risks through data analysis, driving business innovation and efficiency improvements.

Process Optimization and System Building

• Design and streamline core business processes, establish and continuously optimize relevant SOPs.
• Gain in-depth understanding of front-end business needs and pain points, promote process digitalization to enhance overall operational efficiency.

Information Integration and Collaboration Hub

• Serve as the “information hub” for the Integration Platform business department, integrating KPI targets, performance forecasts, and resource needs across channels, ensuring efficient top-down and bottom-up communication.
• Proactively acquire and synchronize information from other departments and market competition, break down information silos, and ensure the team has sufficient information for decision-making.

Qualifications:

• Bachelor’s degree or above; 5+ years of experience in internet, e-commerce, OTA, or scenic spots/tourism industry, with at least 2 years in middle-office operations, strategic operations, or senior data analysis roles; experience with leading scenic spots or lifestyle service platforms is preferred.
• Excellent data analysis skills, proficient in data analysis tools, capable of independently completing complex data extraction, analysis, and visualization tasks.
• Strong process building and optimization capabilities, with systematic thinking to abstract, standardize, and productize complex business operations.
• Strong information integration and cross-departmental communication and influence skills, adept at coordinating resources and driving project progress in complex organizations.
• Outstanding strategy formulation ability, with experience leading large-scale business strategy projects and achieving quantifiable results preferred.
• Excellent written and verbal communication skills in both Chinese and English; highly sensitive to data, with strong ownership mindset and problem-solving abilities.

关于 Shanghai Disney Resort:

上海迪士尼度假区是中国大陆的第一个迪士尼度假区，在这里，亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地，内设两座主题酒店，一个大型购物、餐饮和娱乐区——迪士尼小镇，一座百老汇风格的剧院，星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务，该度假区专为中国人量身打造了正宗地道的文化氛围和主题，淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求，包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里，游客们可以尽情放松，畅享丰富的互动体验。

关于 华特迪士尼公司 (公司):

华特迪士尼公司连同其子公司和关联公司，是一家领先的多元化国际家庭娱乐和媒体公司，拥有以下业务板块：媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室，一跃发展成为当今娱乐业中的翘楚，可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统，为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务，我们的员工和演职人员携手努力，打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Shanghai Intl Theme Park Company, Ltd., 即我们称为 Shanghai Disney Resort 业务的一部分。

具体的福利基于职位有所不同，可能根据公司政策进行调整。 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

公司规定，向所有员工和候选人提供同等就业机会，无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、传染病原携带者身份或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。