经理，海外市场 Manager, International Sales

职位介绍

职位介绍：
海外市场经理负责制定和推动上海迪士尼度假区在中国以外的所有间接销售渠道的销售策略、产品开发和客户优化的执行。
该职位向旅游贸易销售总监汇报，对多个签约分销伙伴和其他非签约分销商的可持续业务增长起着重要作用，这些分销商为上海迪士尼度假区的游客和酒店客人做出了重要贡献。 任职者所管理的团队非常有活力，团队成员分布在亚太地区的主要客源市场。
海外市场经理及其团队必须推动所有业务发展工作，以促进所有这些合作伙伴的销售转化，并将来自海外市场的客人带到上海迪士尼度假区。 该职位及其团队须通过制定适当的战略和战术来动员这些合作伙伴以实现收入目标，从而不断适应不同市场不断变化的商业环境。

工作内容：

• 针对主要海外市场规划和制定所有间接度假和休闲渠道的关键销售策略；指导和激励经理及其团队实施此类策略，以持续地实现或超过年度客流量和房间数目标；
• 管理现有的合作伙伴，并确定新的贸易伙伴和电子商务平台，以进一步扩大上海迪士尼度假区的海外市场；
• 与旅行和旅游业的主要领导者建立和维护业务关系，抓住相关的消费者和行业趋势，识别新的机会，并制定适当的战略举措来应对这些趋势；
• 与内部合作伙伴（如市场、收入管理与分析、运营等）的领导团队建立密切的工作关系，以制定和调整上市战略以实现业务目标；确保产品策略和促销策略对上海迪士尼度假区和客户互惠互利；并解决与游客抵达前和酒店销售相关的复杂运营问题；
• 负责团队总体支出预算的财务管理，尤其是团队与签约合作伙伴一起投资于渠道促销以推动业务的联合推广预算。
• 在资源有限的情况下，该职位及其团队必须不断优化资源分配，并审查每个客户的分配有效性。 除了管理签约合作伙伴外，该职位还必须建立和扩大非签约旅行社的业务，以推动未来几年的收入增长。

我们希望您：

• 优秀的中文和英文表达能力。有效的演讲和商务对话技巧对于这个角色的成功至关重要，尤其是在与旅游行业的高管级合作伙伴打交道时，能够有条理、有说服力、自信和可信的方式进行沟通；
• 拥有管理远程办公团队和多元化团队的经验;
• 有航空公司，酒店，邮轮或旅游业的经验，并具有较强的商业、项目规划、预算管理、演示、领导和团队管理技能；
• 良好的业务发展和建立伙伴关系（内部和外部）的联络技巧；
• 有较强的商业头脑和逻辑思维，能够开发业务案例并使用研究和数据来识别商机；
• 较强的分析能力，对数字（包括销售数据和用户行为数据）有敏感性；
• 较强的解决问题的能力以应对处理不同市场的复杂业务发展挑战
• 能够将想法付诸行动，具有积极的态度并愿意承担个人责任。

Job Summary:
The Manager, International Sales is responsible for formulating and driving the execution of sales strategy, product development, and account optimization for all Shanghai Disney Resort’s indirect sales channels outside of China.
Reporting to the Travel Trade Sales Director, this role is instrumental to the sustainable business growth of multiple contracted distribution partners, and other non-contracted distributors, who contribute a significant portion of Shanghai Disney Resort’s attendance and room night production. The team that the position manages is extremely dynamic, with team members positioned in key source markets in the APAC region.
The Manager, International Sales and his/her team must drive all business development efforts to facilitate sales conversions from all these partners and bring guests from International Markets to Shanghai Disney Resort. The Manager, International Sales and his/her team must constantly adapt to evolving business environments in different markets by formulating appropriate strategies and tactics to mobilize these partners in order to meet revenue goals.

Key Responsibilities:

• Plan and formulate key sales strategies across all indirect vacation and leisure channels for key International markets; coach and motivate managers and their teams to implement such strategies to achieve or exceed annual admission and room night targets consistently;
• Manage existing Trade Partners and identify new Trade Partners and e-Commerce Platforms to further grow International markets for Shanghai Disney Resort;
• Build and maintain the business relationship with key leaders in the travel and tourism industry in order to keep abreast of relevant consumer and industry trends, identify new opportunities, and formulate appropriate strategic moves in response to such trends;
• Build a close working relationship with executive leaders of partner Lines of Business (such as Marketing, Revenue Management and Analytics, Operations, etc.) to formulate and align go-to-market strategies for meeting business goals; ensure product strategies and promotional tactics are mutually beneficial to both Shanghai Disney Resort and clients; and resolve high-level operational issues related to pre-arrival admission and room night sales;
• Ensure fiscal management accountability for the team’s overall expenditure budget, especially the COOP budget that the team invests with contracted distribution partners in tactical channel promotions for driving business; with limited resources, the Manager, International Sales and his/her team must constantly optimize resource allocation and review the distribution effectiveness of each account. In addition to managing contracted partners, the Manager,
• International Sales has to build and expand the non-contracted travel agent’s business to drive incremental revenue growth in the next couple of years.

Desired Qualifications:

• Excellent command of Chinese and English are mandatory. Effective presentation and business conversation skills are essential to the success of this role, especially the ability to communicate in a highly organized, persuasive, confident, and credible manner when dealing with executive-level partners in the travel trade;
• Have leadership capabilities to manage a remote and diverse team;
• Preferably experience in the airline, hotel, cruise or travel industry with strong commercial, project planning, budget management, presentation, leadership, and team management skills;
• Good liaison skills for business development and building partnerships (internal and external);
• Have strong business acumen and logical thinking, and the ability to develop business cases and use research and data to identify business opportunities;
• Strong analytical skills, sensitivity to numbers, including sales data, and user behavior data;
• Strong problem-solving capability to handle complex business development challenges in different market;
• Ability to drive ideas into action, with a positive outlook and willingness to take personal responsibility.

关于 Shanghai Disney Resort:

上海迪士尼度假区是中国大陆的第一个迪士尼度假区，在这里，亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地，内设两座主题酒店，一个大型购物、餐饮和娱乐区——迪士尼小镇，一座百老汇风格的剧院，星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务，该度假区专为中国人量身打造了正宗地道的文化氛围和主题，淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求，包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里，游客们可以尽情放松，畅享丰富的互动体验。

关于 华特迪士尼公司 (公司):

华特迪士尼公司连同其子公司和关联公司，是一家领先的多元化国际家庭娱乐和媒体公司，拥有以下业务板块：媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室，一跃发展成为当今娱乐业中的翘楚，可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统，为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务，我们的员工和演职人员携手努力，打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Shanghai Intl Theme Park Company, Ltd., 即我们称为 Shanghai Disney Resort 业务的一部分。

具体的福利基于职位有所不同，可能根据公司政策进行调整。 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

公司规定，向所有员工和候选人提供同等就业机会，无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、传染病原携带者身份或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。