学习与发展顾问Learning & Development Consultant

职位介绍

职位介绍：

该职位属于迪士尼大学团队，迪士尼大学的使命是通过学习成就迪士尼卓越。我们为演职人员提供贯穿在职业生涯中不断学习与发展的机会以支持迪士尼公司的愿景。

学习与发展顾问将为上海迪士尼度假区的人才发展和业务部门发展提供相应的服务与支持。主要职责包括：领导力发展项目的本土化和项目管理，软技能培训的课程管理，组织及业务部门的学习需求诊断，为组织及业务部门提供学习发展产品或解决方案，以及管理与参与与组织战略相关的文化或学习发展项目。

工作内容：

• 深刻理解组织及所对应部门的业务战略及人才培养目标，与人力资源业务伙伴协作，提供需求诊断，包括澄清业务现状、对人才能力的要求等，并在此基础上提供相应的学习发展策略和解决方案；

• 根据上海迪士尼度假区的业务和领导力发展情况进行课程内容和讲授方式的调整与优化，更新授课方式，设计课程内容，安排课程计划和讲师资源，负责学员沟通和监督出勤状态；

• 作为学习发展项目经理或项目核心成员，定义项目目标、项目成功指标、战略、学习发展路径和所需资源，制定项目成功指标，与不同业务部门的伙伴协作，安排相关任务，解决问题，制定沟通策略，确保项目目标达成以及利益相关方过程中明确项目进展；

• 设计、讲授与组织发展需求匹配的相关培训课程，分析课程评估结果，及时进行反馈总结，提高课程授课质量；

• 采取不同的方式和工具，设计并引导业务工作讨论以达到预期产出，包括但不限于新提案的头脑风暴、战略形成、问题解决、提升团队协作以及复盘等；

• 密切关注咨询及培训行业动态，与时俱进将更新的行业动态及信息带入项目及课程的设计与执行中。

我们希望您：

• 拥有至少七年在绩效咨询，培训，学习与发展，组织发展，人才管理方面的经验；

• 具有优秀的项目管理能力，有效安排工作和管理项目团队；

• 可以设计并引导业务工作坊，包括但不限于新提案的头脑风暴，战略形成，问题解决，提升团队协作，以及复盘等；

• 了解并且有运用多种发展方法的经验，包括正式培训、向他人学习和在岗的培训（70-20-10发展模型）；

• 对组织行为，业务运营，战略有深刻的理解；

• 拥有与不同领导层，包括与中高级管理人员一同工作的经验；

• 出色的与不同合作伙伴建立高效的合作关系的能力；

• 出色的中英文书面以及口头沟通技巧；

• 高效的解决问题和决策能力；

• 拥有本科及以上学历。

Job Summary:

This role works in Disney University team. The vision of Disney University is creating learning that propels Disney excellence. We are focused on supporting Disney’s mission by giving its Cast Members powerful opportunities to learn and develop throughout their careers.

As a Learning and Development Consultant, you will provide service and support to the organization’s learning and development in Shanghai Disney Resort. The main responsibilities include: leadership development program localization and implementation, soft skill training management, course delivery, conducting training analysis to identify organizational and specific Line of Business learning needs, providing learning and development solutions, managing culture or learning and development programs related to the organization strategy and priorities.

Key Responsibilities:

• Deeply understand the business strategy and talent development goals of the organization and its corresponding departments, working closely with HRBP to diagnose needs, including clarifying current business situation and needs for talent development, and work out learning and development strategies and solutions accordingly;

• Upon the understanding of SHDR business and leadership development priorities, upgrade course content, adjust ways of delivery, arrange course plans and coordinate trainers, communicate with participant and monitor the attendance;

• Role as learning and development project manager or one of the core project members, has the ability to define project goals, success indicator and strategies, design learning and development roadmap, coordinate resources, collaborate with partners from different business departments, arrange related tasks, solve problems, and develop communication strategies to ensure project goals get achieved and all relevant stakeholders are well informed of the project progress during the whole process;

• Design, deliver training courses that match the needs of organizational development, analyze evaluation results, timely review so as to improve the course quality;

• Adopt different methods and tools to design and facilitate team discussion to achieve expected outputs, including but not limited to brainstorming new proposals, building up strategies, solving problems, enhancing team collaboration, and post-modem;

• Pay close attention to the dynamics of the consulting and training industry, keep up with the times, and incorporate updated industry dynamics and information into the design and execution of projects and courses.

Desired Qualifications:

• At least 7 years of progressive experience in performance consulting, training, learning and development, organizational development and talent management;

• Strong project management skills and able to arrange work and manage project team effectively;

• Able to design and facilitate business workshop including but not limited to new initiative brainstorming, strategy forming, problem solving, enhancing team collaboration and after-action review;

• Understanding and able to apply a variety of development approaches that span formal training, relationship-based, and experience-based development (70-20-10 model of development);

• Good understanding of human behavior, business management, operations and strategy;

• Proven experience working with all levels of leadership, including senior manager and executive;

• Strong partnering skills and ability to build effective relationships with diverse partners;

• Demonstrated strong written and verbal communication in both Chinese and English;

• Demonstrated problem solving and decision making skills;

• Bachelor’s degree and above.

关于 Shanghai Disney Resort:

上海迪士尼度假区是中国大陆的第一个迪士尼度假区，在这里，亲朋好友们可以尽情体验和畅享一个充满奇幻、想象、创意和探险的全新世界。该度假区是上海迪士尼主题乐园的所在地，内设两座主题酒店，一个大型购物、餐饮和娱乐区——迪士尼小镇，一座百老汇风格的剧院，星愿公园和其他户外休闲区域。上海迪士尼度假区的演职人员为游客提供世界一流的服务，该度假区专为中国人量身打造了正宗地道的文化氛围和主题，淋漓尽致地展现了经典的迪士尼故事和人物角色。上海迪士尼度假区能够迎合各类人的需求，包括惊险刺激的探险之旅以及郁郁葱葱的花园。在这里，游客们可以尽情放松，畅享丰富的互动体验。

关于 华特迪士尼公司 (公司):

华特迪士尼公司连同其子公司和关联公司，是一家领先的多元化国际家庭娱乐和媒体公司，拥有以下业务板块：媒体网络、乐园和度假区、影视娱乐、消费产品和互动媒体。它从 20 世纪 20 年代的一家小型卡通工作室，一跃发展成为当今娱乐业中的翘楚，可谓是家喻户晓。迪士尼公司非常荣幸地继续秉承其传统，为每位家庭成员打造世界一流的故事和体验。迪士尼的故事、人物和经历吸引了世界各地的消费者和游客。我们在 40 多个国家及地区经营业务，我们的员工和演职人员携手努力，打造在全世界和当地都备受钟爱的娱乐体验。

此职位隶属于 Shanghai Intl Theme Park Company, Ltd., 即我们称为 Shanghai Disney Resort 业务的一部分。

具体的福利基于职位有所不同，可能根据公司政策进行调整。 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。

公司规定，向所有员工和候选人提供同等就业机会，无论种族、宗教、肤色、性别、家庭状况、性取向、原国籍、年龄、婚姻状况、退伍军人身份、智力或肢体残疾、怀孕、民族/种族、外来务工人员身份、传染病原携带者身份或法律规定的其他类别。此“平等就业机会”涵盖但不限于员工聘任和雇佣、升职、降职、调动、解除/终止雇佣、工资水平和其他薪酬形式、教育和培训等方面。